Process design and improvement professional.
I build structured systems where none exist — sprint frameworks, governance structures, and operational workflows that hold under pressure.
I spent eight years as a software QA engineer in fast-moving product environments — the kind of places where you either build the process from scratch or releases fall apart. That's the work I gravitated toward: not just finding defects, but designing the frameworks that made quality consistent, predictable, and auditable.
I trained as a lawyer and was admitted as a Barrister and Solicitor of the High Court of New Zealand. That background shapes how I approach process work: structured analysis, precise documentation, and risk-aware design. It's directly applicable to the industries I'm targeting — resources, utilities, health, and government — where process failure has real operational and regulatory consequences.
I'm now moving into dedicated process design and business improvement roles. The track record is there: I've built sprint and release processes from scratch, implemented OKR governance frameworks to stabilise organisations through crisis, and led process mapping for safety-critical systems. I want to do that work at scale — inside one of the organisations that drives WA's economy.
Selected process improvement and systems-building projects.
Built sprint and release QA processes from scratch for a health technology company running fortnightly release cycles. Designed templates, documentation standards, and test automation integrations — turning an ad hoc testing approach into a repeatable, auditable operational framework.
Read moreFollowing the sudden death of the organisation's CEO, implemented OKR governance and Scrum frameworks to stabilise operations and maintain delivery continuity. Structured decision-making and clear accountability mechanisms helped the organisation survive a 12+ month transition period.
Read moreLed process mapping for a VR safety simulation system in a safety-critical port operations environment. Documented operational procedures and designed the process architecture underpinning the simulation platform — work that contributed to an NZ Hi-Tech Award nomination.
Read moreOpen to process improvement and operations roles in Perth. If you're working on operational problems in resources, utilities, health, or regulated industries — I'd welcome a conversation.
Perth-based. Prefer in-office or hybrid in the CBD. If you're reaching out about a role, a brief note on the position is appreciated.